Terms of Service

Effective: February 5, 2025

Substack Tools (the "Service"), also known as substacktools.com, is owned and operated by BlogFlyer, LLC, an independent company registered in the State of Delaware.

BlogFlyer, LLC is not affiliated with, endorsed by, or sponsored by Substack, Inc. ("Substack"). These Terms of Service govern your use of the Service provided by BlogFlyer, LLC.

By using Substack Tools (the "Service"), you agree to these Terms of Service.

Using the Service

• Don't use the Service for any illegal purpose.
• Don't post or share any content that's harmful, offensive, or violates anyone's rights.
• You're responsible for managing the content in any rooms you create on the Service.
• We may send you emails about your account or the Service.

Your Content

• You keep all your rights to the content you post on the Service.
• By posting content, you give us permission to use it to provide and improve the Service.

Our Content

• We own all rights to the Substack Tools website, software, and other content (except for user content).
• You may not copy, modify, or distribute our content without permission.

Payment Terms

1. Fees. Certain features of the Service may require you to pay fees. All fees are stated in U.S. Dollars. You are responsible for paying all fees and applicable taxes associated with your use of the paid features of the Service in a timely manner with a valid payment method.

2. Payment Methods. We accept various payment methods, which may include credit cards, debit cards, PayPal, Paddle, etc. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your purchase (including any applicable taxes and other charges). If the payment method cannot be verified, is invalid, or is otherwise not acceptable, your order may be suspended or canceled. You must resolve any problem we encounter in order to proceed with your order.

3. Subscriptions. If you purchase a subscription to a paid feature of the Service, your subscription will automatically renew at the end of each subscription term (e.g., monthly or annually) unless you cancel your subscription before the end of the then-current term. You will be charged the subscription fee for the next billing cycle at the then-current subscription rate. We will send you a reminder email before your subscription renews. You can manage your subscription and disable auto-renewal at any time through your account settings.

4. Price Changes. We reserve the right to adjust pricing for our Service or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Any price changes that increase the cost of your subscription will take effect no sooner than thirty (30) days following email notice to you, and only for the next billing cycle after that notice period.

5. Cancellation and Refunds

• 5.1 14-Day Cancellation Right: For any initial subscription purchase, you have the right to cancel your subscription and receive a full refund within fourteen (14) days of the initial purchase date, without giving any reason. The cancellation period will expire 14 days from the day you purchased the subscription.
• 5.2 Exceptions to 14-Day Cancellation Right: The 14-day cancellation right does not apply:
  • If you have used the paid features of the Service extensively during the 14-day period. Extensive use will be determined at our reasonable discretion based on usage data.
  • To subscription renewals. The 14-day cancellation right only applies to the initial purchase of a subscription.
• 5.3 Refunds Outside the 14-Day Window: After the 14-day cancellation period, all fees paid to BlogFlyer, LLC for the Service are generally non-refundable, except as explicitly stated in this section.
• 5.4 Service Disruptions: In the event of a significant and prolonged disruption to the Service that is within our reasonable control and prevents you from using the paid features of the Service, we will offer you a pro-rata refund or credit for the period of the disruption.
• 5.5 Unauthorized Charges: If you believe that an unauthorized or incorrect charge has been made to your account, please contact us immediately at contact@substacktools.com. We will investigate the matter and, if appropriate, issue a refund or credit without undue delay.
• 5.6 How to Exercise Your Cancellation Right: To exercise your right to cancel, you must inform us of your decision by sending a clear statement to contact@substacktools.com. You may use the following model cancellation form, but it is not obligatory:

To: BlogFlyer, LLC

I hereby give notice that I cancel my contract for the following service: [Describe Service]

Ordered on: [Date of Order]

Name: [Your Name]

Address: [Your Address]

Date: [Date of Cancellation]

6. Taxes. You are responsible for any applicable sales, use, or other taxes or duties, assessments, or other governmental charges applicable to your purchase. We will collect applicable sales tax if we determine we have a duty to collect sales tax. We will present any taxes that we are required to collect at checkout, but note that actual taxes charged may be adjusted from the amount shown at checkout. Several factors may cause this, such as variances between processor programs and changes in tax rates.

7. Chargebacks: If you dispute a charge with your credit card issuer that, in our sole discretion is a valid charge under the provisions of these Terms of Service, you agree that we may recover the amount of the chargeback, along with any associated fees, by any means deemed necessary, including but not limited to recharging your payment method or deducting the amount from any future payments.

Termination

• We may terminate or suspend your access to the Service immediately, without prior notice or liability, if you breach these Terms of Service.

• We may also terminate or suspend your access to the Service for any other reason, at our sole discretion, upon providing you with at least seven (7) days prior notice. Such notice will be sent to the email address associated with your account.

• Upon termination, your right to use the Service will immediately cease.

• All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Liability

• We provide the Service "as is" and don't make any warranties about it.
• We are not liable for any damages arising from your use of the Service.

Governing Law

These Terms are governed by the laws of the State of Delaware.

Changes to these Terms

We may update these Terms at any time. We will notify you of any material changes by posting the new Terms of Service on the Service and by sending a notification to the email address associated with your account. The "Effective" date at the top of these Terms will be updated to reflect the date of the latest revision. Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance of those changes. If you do not agree to the updated Terms, you must stop using the Service.

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